Mission and Values

What is MembersOwn Credit Union’s mission?

At MembersOwn Credit Union, we believe financial success starts with a personal touch.

Our mission is to make members financially successful through personalized financial services presented with empathy and honesty as a valued partner of the MembersOwn family.

Empathy and honesty are at the heart of everything we do. We take the time to understand your story, offering guidance that builds confidence and supports your financial journey. Our role is to be your trusted partner, creating a community where members feel valued, empowered, and in control of their future.

At MembersOwn, membership means belonging to a family that puts people first.

At MembersOwn, our core values shape every decision we make and guide how we serve our members:

Not for Profit:

We exist for our members, not for profits. Every dollar we earn is reinvested to enhance our services, lower costs, and provide more value to you and the community we serve.

Empathy:

Your financial journey is personal, and we’re here to listen. We take the time to understand your goals and challenges, offering support with care, respect, and understanding.

Cooperative:

As a cooperative, we succeed by working together. Every member has a voice, and we’re committed to making decisions that benefit all of us, today and in the future.

Trustworthy:

Trust is at the heart of everything we do. We’re here to help you make informed financial decisions with confidence, knowing you have a partner you can count on.

Community-Driven:

We believe in being a force for good by supporting local initiatives, volunteering in our neighborhoods, and strengthening the places we call home.

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